Qmario's Terms and Conditions — Please Read Before Use

These Terms and Conditions (Qmario Terms and Conditions) constitute a legal agreement between you and the Qmario gaming platform. By creating an account or using the platform, you confirm that you fully accept these terms.

Qmario is an internationally licensed online gaming platform. We provide world-class gaming experiences for users in Bangladesh. Please read the following terms carefully before using our services.

These Terms and Conditions may be updated from time to time. Qmario will notify you of any significant changes.

To register and play on Qmario, you must meet the following requirements:

• You must be at least 18 Years or Older must be.
• You are of sound mind and are using the platform of your own free will.
• You do not reside in a country or region where online gaming is prohibited by law.
• Your account has not previously been closed by Qmario.

Qmario may request a copy of your national ID or passport for age verification at any time. Providing inaccurate information may result in account suspension.

One Account Policy

Each person on Qmario may only One Account can be opened. If multiple accounts are found belonging to the same person, all accounts will be closed and the balance may be forfeited.

Providing Accurate Information

During registration, you must provide your real name, correct mobile number, and date of birth. Providing inaccurate information may cause issues with payment processing later.

Password & Security

It is entirely your responsibility to keep your account password confidential. Do not share your login credentials with anyone. If you suspect unauthorized access to your account, contact Qmario support immediately.

Deposits on Qmario can be made via bKash, Nagad, Rocket, or bank transfer. Please keep the following rules in mind before making a deposit:

• Only deposit from your own account.
• Deposits made through third parties are not accepted.
• Save your transaction ID after making a deposit.
• If you accidentally send too little or too much, contact support immediately.

KYC verification is required before you can withdraw funds from Qmario. Simply submit your national ID and a selfie to complete the process.

General Withdrawal Terms

• The minimum withdrawal amount is BDT 500.
• Wagering requirements must be met before any bonus-derived balance can be withdrawn.
• Withdrawals can only be made using the same payment method used for the deposit.
• Large withdrawals may require additional verification.
• Qmario reserves the right to place a hold on withdrawals in cases of suspected suspicious activity.

Qmario's bonus and promotion offers are designed exclusively for members. Each bonus is subject to specific terms that must be followed.

Wagering Requirements

Bonus funds cannot be withdrawn directly. You must first meet the applicable wagering requirements. For example: a BDT 1,000 bonus with 20x wagering means you need to wager BDT 20,000 in games before you can make a withdrawal.

Bonus Usage Rules

• Every bonus offer has a specific expiry period. Once it expires, the bonus is cancelled.
• Multiple bonuses cannot be used simultaneously.
• Each bonus can only be claimed once per account.
• Misuse of a promo code may result in the bonus being voided.
• Qmario reserves the right to modify or cancel any bonus offer at any time.

All games on Qmario use internationally certified Random Number Generator (RNG) technology. Every game outcome is entirely random and not predetermined.

• Game outcomes cannot be manipulated in any way.
• The RTP (Return to Player) rate for every game is publicly available.
• Any winnings obtained by exploiting bugs or errors in the gaming software will be voided.
• In Live Casino games, the dealer's decision is final.
• Qmario's policy applies to odds changes in Sports Betting.

If a game is interrupted due to a technical issue, the relevant bet will be refunded. However, the results of completed games will not be altered.

The following activities are strictly prohibited on Qmario. Engaging in any of them will result in immediate account closure and possible forfeiture of your balance:

Qmario takes your personal information very seriously. To learn more about how we collect, use, and protect your data, please refer to our Privacy Policy Read.

• Your information is never sold to third parties.
• Payment information is protected with SSL encryption.
• Information may be disclosed to government authorities when required by law.
• Data may be retained for a specified period even after account closure.

Closed at User's Request

You can close your Qmario account at any time. Contact support to do so. Please withdraw any remaining balance before closing your account.

Closed by Qmario

Qmario may suspend or close your account for the following reasons:

• Violation of these Terms and Conditions.
• Suspected fraud or dishonest activity.
• KYC verification not completed.
• Account inactive for an extended period (more than 12 months).
• Legal or regulatory reasons.

Qmario strives to deliver the best possible gaming experience. However, there are certain limitations to our liability:

• Qmario is not responsible for any game losses resulting from internet connection issues.
• Qmario is not liable for errors caused by third-party software or payment gateways.
• If a user's account is hacked through no fault of Qmario's systems.
• Users are solely responsible for any consequences resulting from sharing their account details with others.

Qmario makes no guarantees regarding winning or losing. Game outcomes are determined by RNG and are never predetermined.

Qmario may update these Terms and Conditions at any time. You will be notified of significant changes via email or in-app notification.

Continuing to use Qmario after any changes have been made will be taken as your acceptance of the updated terms. We recommend checking this page regularly.

For any questions regarding these Terms and Conditions, please contact our support team. We are always here to help.